Legal Notice

Hosting and Security Provider

The Site is hosted and protected by Cloudflare, which provides content delivery, DNS, DDoS mitigation and related security services.

  • Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States
  • Cloudflare Netherlands B.V., Singel 542, 1017 AZ Amsterdam, The Netherlands

Cloudflare may process technical data necessary for the secure and efficient delivery of the Site (see “Cookies and Similar Technologies” and “Personal Data”).

Intellectual Property

Unless otherwise stated, all content on the Site—including text, graphics, logos, icons, images, videos, audio clips, page layout, and underlying code—is protected by intellectual property laws, including the Copyright, Designs and Patents Act 1988 and international conventions. All rights are reserved.

You may:

  • View the Site on a computer or mobile device and make temporary copies in your browser cache for personal, non-commercial use.
  • Print one copy of pages for your personal use and reference.

You may not (without prior written permission):

  • Republish, redistribute, reproduce, modify, adapt, translate, or create derivative works from Site content.
  • Exploit the content for commercial purposes or remove any copyright, trademark or other proprietary notices.
  • Use any data mining, robots, or similar data gathering or extraction methods on the Site.

All trade names, product names, service names and logos used on the Site are the property of their respective owners and may be protected by applicable trademark laws. No licence is granted to you by implication or otherwise.

If you believe content on the Site infringes your intellectual property rights, please contact us using the contact form available on the Site and provide sufficient detail to identify the material and your rights.

Acceptable Use

You agree not to misuse the Site. In particular, you must not:

  • Attempt to gain unauthorised access to any part of the Site, server, or network, or to Cloudflare’s systems.
  • Introduce viruses, trojans, worms, logic bombs or other malicious or technologically harmful material.
  • Attempt to bypass or interfere with security features, rate limits, or content delivery mechanisms.
  • Scrape, harvest, or systematically extract data from the Site except as lawfully permitted and within fair dealing/fair use limits.
  • Use the Site in a manner that could damage, disable, overburden, or impair it, or interfere with any other party’s use.
  • Misuse forms or interactive features to submit unlawful, defamatory, or abusive content.

Liability and Warranties

The Site is provided for general information purposes only. While reasonable efforts are made to ensure accuracy and availability, the Site and its content are provided “as is” without any guarantees, conditions, or warranties that content is complete, accurate, up-to-date, or free from errors, or that the Site will be uninterrupted or free from defects or harmful components.

To the fullest extent permitted by law, we exclude all liability for any loss or damage (whether direct or indirect, including loss of profit, revenue, anticipated savings, business, data, goodwill or any consequential loss) arising from or in connection with your use of, or inability to use, the Site or reliance on any content.

Nothing in these legal notices excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or restricted under English law.

The Site may contain links to third-party resources. We have no control over the content or availability of those resources and are not responsible for them.

Personal Data

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR).

Categories of Data

  • Technical and usage data: IP address, device identifiers, browser type and version, time zone setting, operating system, referring URLs, pages viewed, access times, and similar information generated by your interaction with the Site (collected primarily for security, performance and diagnostics).
  • Information you provide: content submitted via forms on the Site (for example, consultation responses, queries, or feedback), including any personal details you choose to include.
  • Cookie data: identifiers and preferences stored through cookies and similar technologies (see “Cookies and Similar Technologies”).

Purposes and Lawful Bases

  • Operating and securing the Site (including preventing fraud and abuse, ensuring availability, and measuring performance) — Legitimate interests.
  • Responding to your enquiries or submissions (for example, consultation responses) — Legitimate interests and/or performance of a contract where applicable; consent where you expressly provide it.
  • Complying with legal obligations (for example, record-keeping or responding to lawful requests) — Legal obligation.
  • Non-essential analytics or preference storage — Consent (only where you choose to allow it).

Sharing and International Transfers

Personal data may be shared with trusted service providers acting on our instructions, including hosting, security, analytics, and IT support providers. Cloudflare may process data in multiple jurisdictions outside the UK. Where personal data is transferred outside the UK, appropriate safeguards are applied (such as the UK International Data Transfer Agreement or the International Data Transfer Addendum to the EU Standard Contractual Clauses, as relevant), together with technical and organisational measures appropriate to the risk.

Retention

Personal data is retained only for as long as necessary for the purposes described above, taking into account legal, regulatory, reporting, or operational requirements. Technical logs used for security may be kept for a short period sufficient to investigate incidents and ensure service integrity, unless a longer period is required by law or to establish, exercise, or defend legal claims.

Your Rights

Subject to conditions and exemptions in the UK GDPR, you have the right to request access to your personal data, rectification, erasure, restriction of processing, data portability, and to object to processing based on legitimate interests. Where processing is based on your consent, you may withdraw consent at any time (this will not affect processing carried out before withdrawal).

You may exercise your rights by contacting us via the contact form available on the Site. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Security

Appropriate technical and organisational measures are implemented to protect personal data, including the use of security and performance services (such as Cloudflare) designed to mitigate common online threats. No online service can be completely secure; please take care when sharing personal information.

Children

The Site is not intended for children under 13, and we do not knowingly collect personal data from children under 13.

Cookies and Similar Technologies

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. Similar technologies include local storage, pixels, and SDKs. They can be strictly necessary for the Site to function, or used for preferences, analytics, and security.

How We Use Cookies

  • Strictly necessary cookies: required for basic operation, security, network management, and accessibility. These do not require consent.
  • Preference cookies: used to remember choices you make (such as cookie consent). These may require consent depending on their function.
  • Analytics cookies: help us understand how visitors use the Site so we can improve it. These are used only with your consent.

Cloudflare Cookies (Strictly Necessary)

  • __cf_bm — helps distinguish humans from bots for security and performance; typical lifespan around 30 minutes.
  • cf_clearance — used to remember that you have successfully completed a security challenge; typical lifespan up to about 30 days.
  • __cfruid — set temporarily for rate limiting and traffic management; lifespan is generally session-based and only set when needed.
  • _cfuvid — may be set for Bot Management to allow the application of rate limits; generally session-based.

The exact cookies and their durations may vary over time as Cloudflare updates its services. These cookies are essential to provide a secure and reliable Site.

Consent for Non-Essential Cookies

Non-essential cookies (such as analytics) will only be placed with your consent. If you do not see a consent prompt, only strictly necessary cookies are in use. You may withdraw consent at any time by adjusting your browser settings or clearing cookies from your device; doing so will remove your previous choices and may prompt a new consent request on your next visit.

Managing Cookies

  • Browser settings: most browsers allow you to block or delete cookies and to set preferences for certain sites. Instructions are typically available within your browser’s privacy or security settings.
  • Device settings: on some mobile devices, you can control tracking permissions in the device privacy settings.
  • Impact: blocking or deleting cookies may affect Site functionality and your user experience.

Third-Party Content and Services

The Site may include content embedded from, or links to, third-party services (for example, maps, videos, survey or analytics tools). Those third parties may collect data in accordance with their own privacy and cookie practices when you interact with their content. We do not control how third parties operate their services.

Changes to These Legal Notices

We may update these legal notices to reflect changes in law, technology, or our practices. Material changes will apply from the date they are posted on the Site, as indicated above.

Applicable Law and Jurisdiction

These legal notices, and any dispute or claim arising out of or in connection with them or their subject matter or formation, are governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have non-exclusive jurisdiction over any such dispute or claim. If you are a consumer resident in the UK or another country, you may benefit from mandatory consumer protections of your country of residence, and you may bring proceedings in that country.