Terms of Service

1. Definitions

In these Terms of Service (the Terms):

  • Site means the website published at https://www.ewrconsultation.co.uk and any subpages, features, or content made available under the name EWRConsultation.
  • EWRConsultation, we, us or our means the operator of the Site.
  • User, you or your means any person or entity that accesses, browses or uses the Site.
  • Content means any text, data, graphics, images, audio, video, software, code, design elements, documentation, downloadable materials and other information available on or through the Site.
  • User Content means any information or materials submitted, posted, uploaded or otherwise provided by a User via the Site, including feedback and consultation responses.
  • Services means the informational and interactive functionalities provided via the Site.

2. Acceptance of the Terms

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site. If you access or use the Site on behalf of a company, organisation or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms, in which case references to “you” and “your” include that entity.

You must be at least 16 years old to use interactive features of the Site. If you are under 16, you may only use the Site under the supervision of a parent or legal guardian.

These Terms are effective as of 6 December 2025.

3. Use of the Site

3.1 Access and Availability

The Site is provided on an “as is” and “as available” basis. We may update, suspend, restrict or discontinue any part of the Site at any time without notice. We do not guarantee that the Site, or any Content, will always be available or uninterrupted.

3.2 Accounts and Security

Where the Site enables or requires you to create an account or submit information, you must provide accurate, current and complete details and keep them up to date. You are responsible for maintaining the confidentiality of any login credentials and for all activities under your account. You must notify us promptly of any suspected unauthorised use or security breach.

3.3 Acceptable Use

You must use the Site lawfully and in accordance with these Terms. You must not:

  • use the Site in any way that breaches applicable law or regulation;
  • infringe the intellectual property, privacy or other rights of any person;
  • introduce viruses, trojans, worms, logic bombs or other malicious or technologically harmful material;
  • attempt to gain unauthorised access to the Site, any server, computer or database connected to the Site;
  • probe, scan, or test the vulnerability of the Site or circumvent any security or authentication measures;
  • interfere with, disrupt, or impose an unreasonable load on the Site or its infrastructure;
  • use any robot, spider, scraper, data mining tools, or other automated means to access, acquire, copy or monitor the Site or Content, except for standard indexing by search engines in accordance with robots.txt;
  • reverse engineer, decompile or disassemble any part of the Site except to the extent such restriction is prohibited by law;
  • impersonate any person or misrepresent your identity or affiliation;
  • submit unlawful, defamatory, obscene, discriminatory, harassing, misleading or otherwise inappropriate User Content.

3.4 Reliance on Information

The Content is provided for general information and consultation purposes only. While reasonable efforts are made to ensure accuracy and currency, we do not warrant that the Content is complete, accurate or up to date. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of Content on the Site.

3.5 User Content

You are solely responsible for your User Content and the consequences of submitting it. By submitting User Content, you represent and warrant that you have all necessary rights and permissions to do so, and that the User Content is lawful, accurate where it states facts, and does not infringe any third-party rights.

You grant EWRConsultation a worldwide, non-exclusive, royalty-free, transferable and sub-licensable licence to host, store, reproduce, distribute, display, perform, adapt, edit and otherwise use your User Content for the purposes of operating, improving and publicising the Site and the Services, and for the purposes of analysis and reporting in connection with consultations. Where User Content includes personal data, our processing will comply with the Personal Data section of these Terms.

We may moderate, remove or refuse to display any User Content at our discretion, including where it breaches these Terms or applicable law.

4. Intellectual Property

4.1 Ownership

All rights, title and interest in and to the Site and the Content (including but not limited to text, graphics, designs, interfaces, software, compilations and the selection and arrangement thereof) are owned by or licensed to EWRConsultation and are protected by copyright, database rights, trade mark and other intellectual property laws.

4.2 Limited Licence

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Site and to download and print extracts of Content for your personal, non-commercial use and for the purpose of participating in consultations. You must not modify the paper or digital copies of any materials you have downloaded or printed, and our status (and that of any identified contributors) as the authors of Content must always be acknowledged.

4.3 Restrictions

Except as expressly permitted by these Terms or mandatory law, you must not copy, reproduce, republish, upload, post, publicly display, translate, transmit, make available, distribute, sell, license, or otherwise exploit any Content without our prior written consent or the consent of the relevant rights holder.

4.4 Trade Marks

All trade marks, logos and service marks displayed on the Site are the property of their respective owners. Nothing in these Terms or on the Site grants any licence or right to use any trade mark without the prior written permission of the owner.

5. Personal Data and Cookies

5.1 Data Protection

We may collect and process personal data that you provide through the Site, including when you submit consultation responses, contact us, create an account, or sign up for updates. We act as a controller for such processing under the UK General Data Protection Regulation and the Data Protection Act 2018.

We process personal data for purposes including: operating and improving the Site and Services; administering consultations and analysing responses; communicating with you; complying with legal obligations; and safeguarding our rights. The lawful bases we rely on may include consent, performance of a contract, compliance with legal obligations, and legitimate interests.

You have rights in relation to your personal data, including the rights of access, rectification, erasure, restriction, portability and objection, as well as the right to withdraw consent where processing is based on consent. You also have the right to lodge a complaint with the Information Commissioner’s Office.

5.2 Data Security and Retention

We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage. We retain personal data only for as long as necessary for the purposes for which it was collected and to meet legal or reporting requirements.

5.3 Cookies and Similar Technologies

The Site may use cookies and similar technologies to operate, measure and improve the Site, remember your preferences and, where applicable, support analytics. You can usually configure your browser to refuse all or some cookies or to alert you when websites set or access cookies. Some parts of the Site may not function properly without cookies.

6. Third-Party Content and Links

The Site may contain links to third-party websites or display content provided by third parties. Such links and content are provided for your convenience only. We do not endorse, control or assume responsibility for any third-party sites, content, products or services. Your use of third-party sites is at your own risk and subject to their terms and policies.

7. Disclaimers and Limitation of Liability

7.1 No Warranties

To the maximum extent permitted by law, the Site and all Content are provided without warranties, representations or guarantees of any kind, whether express or implied, including without limitation warranties of accuracy, completeness, merchantability, satisfactory quality, fitness for a particular purpose, availability, non-infringement and quiet enjoyment.

7.2 Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Subject to the foregoing, we will not be liable for: (a) loss of profits, sales, business, or revenue; (b) business interruption; (c) loss of anticipated savings; (d) loss or corruption of data or information; (e) loss of business opportunity, goodwill or reputation; or (f) any indirect or consequential loss or damage, in each case whether arising in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable.

Subject to the first paragraph of this section, our total aggregate liability to you for all claims arising out of or in connection with the Site and these Terms shall be limited to one hundred pounds sterling (£100).

7.3 Viruses

We do not guarantee that the Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access the Site and should use your own virus protection software.

8. Changes to the Site and to these Terms

We may revise these Terms at any time by updating this page. The updated Terms will apply from the effective date stated at the top of the Terms. Your continued use of the Site after the Terms are updated constitutes your acceptance of the changes. We may also update and change the Site from time to time to reflect changes to our services, users’ needs and our business priorities.

9. Suspension and Termination

We may, at any time and without liability, suspend or terminate your access to the Site or remove any User Content if we reasonably believe you have breached these Terms or applicable law, or for operational or security reasons. Upon termination, the rights granted to you under these Terms will end immediately. Sections that by their nature should survive termination will continue to apply, including those relating to intellectual property, User Content licences, disclaimers, limitations of liability, governing law and jurisdiction.

10. Applicable Law and Jurisdiction

These Terms, their subject matter and formation (and any non-contractual disputes or claims) are governed by the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms or the Site. If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts.

11. Miscellaneous

11.1 Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable, and the remaining provisions shall continue in full force and effect.

11.2 Waiver

No failure or delay by us in exercising any right or remedy under these Terms shall operate as a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy.

11.3 Entire Agreement

These Terms constitute the entire agreement between you and us in relation to your use of the Site and supersede any prior agreements, understandings or arrangements relating to the Site. You acknowledge that you have not relied on any statement, promise or representation not set out in these Terms.

11.4 Assignment

You may not assign, transfer or sublicense any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to another organisation.

11.5 Force Majeure

We shall not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from events, circumstances or causes beyond our reasonable control.

11.6 Third-Party Rights

Unless expressly stated otherwise, no person other than you and us has any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these Terms.

12. Contact

For questions, concerns or to exercise your data protection rights, please contact us using the contact section available on the Site. We aim to respond within a reasonable time.